FAQ

Frequently asked

Documentation, ordering, and what we can and cannot answer.

It is printed on the vial label and repeated on the packing slip included with your shipment. Enter it on the COA page to open the certificate for that batch.
Purity is a property of one specific batch, not of a product line. Publishing a single figure on a product page would imply every vial matches it. The figure for the material you actually received is on the certificate for your lot.
Third-party analytical laboratories, not LGA BioLabs. The laboratory and its report reference appear on each certificate.
Yes. Every released lot is listed on the COA page, including the current lot for each product, so you can read the documentation before buying.
They stay published and marked as superseded. Nothing is removed, so anyone holding older material can still retrieve its documentation.
We can answer questions about documentation, storage conditions, and shipping. We cannot provide dosing, administration, or any other guidance related to human or veterinary use.
Orders are accepted from people purchasing material for laboratory research who are qualified to handle it. See the research use policy.
Material is stored at 2–8 °C and fulfilled from the United States. See shipping for handling and transit detail.
Contact us within 7 days of delivery with your order number and photographs. See the returns policy.
Availability varies by destination and by local import rules. Contact us with your country before ordering.

Not covered here? Contact us

For research use only — not for human or veterinary use